Purchase fail.. Souls purchase fail 16/05

Hi, I made a purchase of 900 souls ($21) and you never credited the purchase. If I get me proof of purchase of Google mark and made me money discount on the Credit card. I need a solution, thanks. Hola, hice una compra de 900 souls (21 dolares) y nunca se me acreditó la compra. Si me llego el comprobante de compra de Google y se me hizo el descuento dle dinero en la tarjeta. Necesito una solución, gracias.......................................

Fail purchase

Fail purchase

Fail purchase

Fail purchase

Fail purchase

Fail purchase

Fail purchase

Fail purchase

Fail purchase