GM please help. :(

I have reached within the rank requirement in the arena. However, it doesn't allow me to have the +30 Souls Reward. I supposed to get 120 souls now since I'm rank 7000+ today. I've ascended from rank 10000+ to 7000+. I hope and wish that you could help me. Thank you so much!

Nag try knba mgmessage sa tech.support? Hnd lang sure kung mg entertain cla kung sa ranking lng ang issue

Wala pa pre, e try ko mag message sa kanila, sayang kasi 120 souls ehh. :|

Hehe cge, ng mkaipon ka uli ng 1k. Swerte na rin kht dark ring may nakuha ka. Ung iba tlgang malas..

Oo nga pre eh, sana sa sunod may mabunot nakong unique sword hihi