Regarding free souls app requests

I wanted free souls to shop new equipments and I tried to do that I completed four of the challenges/requests of downloading and running app but I didn't received a single soul so please take my request in consideration and help me out of this problem please .

Sorry for the inconvenience. 

It looks like the ad company Tapjoy has not issued the rewards properly.

For install-and-run offers, please be sure to follow the links we provide and open any downloaded apps over an active internet connection. All other offers must be completed without deviation from the presented path.

If you have taken these steps and have not received your reward, please submit a ticket to Tapjoy Customer Support through the "Reward Status" Menu (3 horizontal lines) at the Top Left of the offerwall in app.

Thank you.