NIGHT GUES
I also thinking of starting again because nano still not answering and problem is still same 😭😭😭
Manu don't start over again for now. Try uninstalling the game and then reinstall the game to your phone so you can continue your progress.
It is unwise to just startover because of some bug. You must try every option available to solve the problem. If your account is ACTIVE in your playstore, use the save cloud button to save your progress in the game and install it using that account in the playstore.
The timer in the free soul is just your problem so I think it will be resolved once you reinstall the game and returning your saved game.