Anyone facing problem of being stuck on a level

My character for some reason isn't gaining any exp at all any clue anyone?
assuming your at 290?

289-290 is about 122.3 Trillion EXP

290-->291 is 52, 300 Trillion EXP ( 425 times the amount of the previous, )

or 1-290 about 18 Times over
عايز اعرف كيف العب
yes i am im stuck at 237